Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our website https://www.rhodesrootsandremedies.co.uk/ (“Website”), courses, workshops, digital and hard copy resources and materials, in-person, online and recorded events and products ("Services") provided by Rhodes Roots & Remedies Ltd ("Company"). By accessing or using our Services, you (the “User”) agree to be bound by these Terms. If you do not agree with any of these provisions, please refrain from using our Services.

This agreement applies as between you, the User of this Website and/or the Services and the Company. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. 

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and the Company’s acceptance of that offer is deemed to occur upon the Company sending a confirmation email to you indicating that your order has been accepted.

Please read these Terms carefully and ensure that you understand them. 

All materials, content, and resources provided as part of the Services including but not limited to text, graphics, logos, images, videos, and audio, are the intellectual property of the Company and protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, display, or sell any of this content without prior written permission from the Company.

The Company owns the intellectual property rights in the Website and material on the Website, as well as in any course materials, unless otherwise specified. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the Website for your own personal use, subject to the restrictions set out below and elsewhere in these Terms.

You must not:
  • republish material from this Website (including republication on another website);
  • sell, rent or sub-license material from the Website;
  • show any material from the Website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this Website for a commercial purpose;
  • edit or otherwise modify any material on the Website;
  • or redistribute material from this Website (except for content specifically and expressly made available for redistribution).

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

3.1 Account Creation: To access our online courses, you need to create an account. It is your responsibility to provide accurate and up-to-date information during the registration process. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Prohibited Conduct: While using our Services, the User agrees not to engage in any conduct that:
  • Violates any applicable law, regulation, or these Terms.
  • Attempts to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.
  • Harasses, abuses, threatens, or discriminates against others, uses vulgar or obscene language or is intended to promote or incite violence.
  • Interferes with or disrupts the functionality of our Website or online courses in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  • Engages in any systematic or automated data collection activities, such as scraping, data mining, data extraction, or data harvesting, without our express written consent. All unauthorised data collection activities are strictly prohibited. 
  • Transmits or sends unsolicited commercial communications or unauthorised mass communication.
  • Attempts to gain unauthorised access to our systems or interfere with other users' accounts.
  • Impersonates other people, particularly employees and representatives of the Company or its affiliates.
  • Uses this Website for any purposes related to marketing without the Company’s express written consent.
  • Uses any of the content and/or materials provided as part of the Website and/or Services in any artificial intelligence (AI) tools or services.

When using any Services on the Website, you should do so in accordance with these Terms. Failure to comply with these Terms may result in your account being suspended or closed.

3.3 You also acknowledge:
  • The Company reserves the right to monitor any and all communications made to us or using Our System.
  • The Company may retain copies of any and all communications made to us through our Website or otherwise.
  • Any information you send to us may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.

3.4 Persons under the age of 18 should use this Website only with the supervision of an adult aged 18 years or above. Payment Information must be provided by or with the permission of an adult.

Access to restricted areas of this Website may be limited in order to ensure the security and integrity of the platform. As a responsible online service provider, the Company has the authority to implement restrictions as it deems necessary. It is crucial for users to understand the importance of keeping their user ID and password confidential. By safeguarding this information, users help maintain the privacy and security of their accounts, as well as the overall integrity of the Website. However, it is essential to note that the Company also reserves the right to disable or adjust user access without prior notice, if deemed appropriate, to protect the platform and its users from any potential threats or breaches.

This Website is provided without warranties and is intended for informational purposes only. The Company strives to provide accurate and reliable content, but we cannot guarantee its complete accuracy or availability at all times. As a User, it is important to verify the information provided on the Website and exercise caution when interpreting and applying it. It is essential to understand that the content on this Website or in any of our Services is not a substitute for professional medical advice or treatment. We strongly advise consulting a qualified healthcare professional before making any medical decisions or following any recommendations mentioned on this Website or in our Services. Additionally, while we make every effort to ensure the availability and accuracy of this site, we cannot be held responsible for any errors, omissions, or technical issues that may arise.

The Company shall not be liable towards the User under any circumstances, including without limitation,  in contract, tort or any other legal obligation including negligence. The Company shall not be liable to the User for any direct or indirect, foreseen or unforeseen, lost profits, revenues, data, goodwill, reputation or any  special, incidental, punitive or consequential losses or damages that may occur through the use of the Website and Services The Company shall not be liable under any circumstances to the Users of Services in respect of any adverse health conditions or allergic reactions that may arise following internal or external use of any products or information offered as part of the Services.

This Website may contain links to other sites. Unless expressly stated, these third party sites are not under the control of the Company or its affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Those wishing to place a link to this Website on other websites may do so only to the homepage of the Website www.rhodesrootsandremedies.co.uk without our prior permission. Deep linking (i.e. links to specific pages within the site) requires our express written permission. To find out more, please contact us by email.

By using this website, you agree that the exclusions and limitations of liability set out in these Terms are reasonable.

If you do not think they are reasonable, you must not use this Website.

You accept and acknowledge that, as a limited liability entity,  the Company places significance on minimising personal liability for its officers, contractors, and employees. By agreeing to these Terms, you explicitly undertake not to pursue any legal claims against the Company or any of its officers, contractors, or employees for any losses you may incur in relation to the Website or Services. It is important to note that, in addition to the aforementioned condition, the restrictions on warranties and liability, as outlined in these Terms extend their safeguarding effect to the Company's officers, employees, agents, subsidiaries, successors, assigns, contractors, and sub-contractors. Therefore, all individuals and entities aforementioned are protected by the limitations set forth in the disclaimer.

If any provision of these Terms is determined to be unenforceable under applicable law, it will not have an impact on the effectiveness of the remaining provisions. This means that even if one aspect of these Terms fails to hold up in a court of law, the rest of these Terms will still be valid and enforceable.

The User hereby indemnifies the Company and undertakes to hold harmless and keep the Company indemnified against any losses, damages, costs, liabilities and expenses, including, without limitation, legal expenses and any amounts paid by the Company to a third party in settlement of a claim or dispute on the advice of the Company's legal advisers. Your commitment to indemnify the Company remains applicable to any losses or damages incurred or suffered by the Company arising from a breach of any provision outlined in these Terms.

Without prejudice to the Company’s other rights under these terms and conditions, if you breach these terms and conditions in any way, the Company may take such action as it deems appropriate to deal with the breach. This may include suspending your access to the Website, thereby preventing you from browsing and utilising its services. Additionally, the Company reserves the right to prohibit you from accessing the Website altogether, effectively denying you any future interaction with its content. Moreover, in order to maintain the integrity of the Website and protect other users, the Company retains the authority to block computers using your IP address from accessing the website. This measure ensures that your prohibited access cannot be easily circumvented. Furthermore, the Company reserves the right to engage with your Internet service provider, requesting that they block your access to the website. Such collaboration ensures that the necessary precautions are taken to address the breach and maintain the platform's security.

The Company reserves the right to update or modify these Terms at any time without prior notice. By continuing to use our Services after any changes, you agree to be bound by the updated Terms. Please check this page regularly to ensure you are familiar with the current version.

The Company holds the freedom to transfer, sub-contract, or handle its rights and obligations under the stated Terms, all without the need for prior notification or seeking consent from you, the User. It is important to note that as an individual User, you are not permitted to transfer, sub-contract, or engage in any dealings that involve your own rights and obligations as laid out within these Terms.

The Company holds the freedom to transfer, sub-contract, or handle its rights and obligations under these Terms, all without the need for prior notification or consent from you, the User. It is important to note that as an individual User, you are not permitted to transfer, sub-contract, or engage in any dealings that involve your own rights and obligations as laid out within these said Terms.

Whilst every effort has been made to ensure that all general descriptions of Services available from the Company correspond to the actual Services that will be provided to you, we are not responsible for any variations from these descriptions as the exact nature of the Services may vary, depending on the requirements and circumstances of you as an individual or any cohort in which you may be enrolled. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different Services altogether. If a Service other than the one you purchased is provided, please contact us immediately via email to rectify your order.
Where appropriate, you may be required to select the required plan of Services.
We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your order. Availability indications are not provided on the Website.
All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.

You have 14 days after purchasing a course, workshop or event to change your mind and receive a refund. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform the Company that you wish to cancel. You acknowledge that timelines regarding return of funds processed through payment gateways are subject to the timelines of the provider and are not within the Company’s control.

After 14 days, refunds will not be provided for any courses, workshops or events and our policy regarding refunds is strictly enforced. Any and all paid Services and products purchased are strictly non-refundable and non-returnable once the 14 day cooling off period has expired. 

In the event you, the User, commences use of the Services during the 14-day cooling off period, you acknowledge and agree to waive your right to any refund.

Refunds and the cooling off period do not apply to on-demand digital courses due to the digital nature of the product.

Once you have enrolled in a course, we may be able to accommodate requests to transfer to a different cohort of the same course in the same year; however, this is strictly subject to both availability and the discretion of the Company, and cannot be guaranteed. If a transfer is requested and not granted, the above refund policy shall apply. Deferrals of places on courses to future years will not be accommodated.

With the purchase of any Service, you agree and are obligated to pay for that Service in full. This includes fulfilment of payment by way of any payment plans selected by the dates specified in the payment plan. If a payment fails for any reason, our platform will attempt to process and complete payment up to three times within 36 hours. If payment is still unsuccessful, the platform will automatically remove you from the course, at which point you will lose access to all course contents, as well as lose your place on the course with no recourse to refund for any monies paid to date if the initial payment has surpassed the 14 day cooling off period. The Company reserves the right to fill any place that does not complete payment as per the agreed payment schedule without any recourse to refund.

If a failed payment was unintentional, you are obligated to contact us within 24 hours to resolve the issue if you wish to retain your place on the course.

Please refer to the course information pages provided on our website to easily identify and determine the specific duration of access you will be granted for each of our online courses.

Reasonable notice will be given to all active students if the Company foresees closure. This ensures that students have ample time to make necessary arrangements and complete any pending coursework. From the time the Company officially announces the closure of the school, students must promptly finish their course(s) within the designated course access period. The duration of this access period will be determined based on the closure notice, allowing students enough time to wrap up their studies. If a course comes with lifetime access, one month’s notice will be given for students to review any course information before the course is closed.

Course materials are valuable resources that are specifically intended for personal and non-commercial use to support students in their educational journey. However, it is essential for students to acknowledge that they are not permitted to engage in activities that involve copying, reproducing, redistributing, selling, renting, lending, sharing, modifying, adapting, editing, or creating derivative works of the course and its materials. Furthermore, it is crucial to understand that the usage of any course content or material outside of individual use is strictly prohibited. This policy extends to any material accessible through the Company's APIs (application programming interfaces), ensuring the integrity and exclusivity of the educational resources provided.

The Company’s private course forums/WhatsApp groups serve as a communal hub where students come together to exchange valuable insights, discuss herbal projects, and nurture ideas. It is a virtual sanctuary for intellectual collaboration, fostering an environment conducive to personal growth and collective learning. However, it is important to remember that the forums/groups are not designed to cater to medical inquiries. While we encourage active participation, it is crucial for all members to maintain a demeanour characterised by politeness, respect, and adherence to proper digital etiquette when interacting with fellow students. The information shared and deliberated upon within the Company’s forums/groups should never be regarded as a substitute for medical treatment or diagnosis. It is thus obligatory, both ethically and intellectually, that upon joining our forums/groups, you embrace the principles of cordial discourse with your peers, ensuring that medical advice is neither sought nor dispensed. Moreover, please refrain from engaging in personal attacks, discourteous comments, or any other form of detrimental dialogue. Failure to comply with these guidelines, alongside other rules outlined within the group, may regrettably result in your removal from the community.

Whilst using our Services, you are required to agree to and abide by our Student Code of Ethics:
  • Above all, do no harm.
  • Any use of herbs must always be done with the best of intentions and within the current scope of the knowledge, skills and experience of the student.
  • Only support people with herbs who explicitly ask for such support or for whom you are legally responsible (e.g. your children).
  • Do not knowingly give an abortifacient or uterine stimulant herb during pregnancy.
  • Be aware of the current boundaries of your knowledge, skills and experience at any given time. 
  • Do not seek to diagnose.
  • Do not seek to titrate an individual off prescription pharmaceuticals. This requires the support of a qualified practitioner.
  • Heed your intuition and your senses. If something does not feel right, look right, smell right, taste right or if you are for any other reason unsure, stop use of herbs and seek professional support where appropriate.
  • Treat all students and instructors with kindness and respect.
  • Respect the privacy and confidentiality of anyone who seeks your support with herbs, as well as any individuals discussed within the context of the course.
  • Always check for contraindications and medications before supporting someone with herbs.
  • If you are unsure, stop and ask for support before administering a herb or giving advice.
  • Use of any of the content and/or materials provided as part of the Website and/or Services in any artificial intelligence (AI) tools or services is strictly prohibited.
The Company reserves the right to dismiss any student who does not abide by our Student Code of Ethics with no recourse to refund or other compensation, no explanation and with no further access to course materials.

In the event of any conflict between these Terms and any prior versions thereof, the provisions of these Terms shall prevail unless it is expressly stated otherwise.

These Terms along with the comprehensive information provided to you during the registration process for courses, memberships, or any other products, are collectively regarded as the complete agreement governing your usage of the Website and replace all prior agreements that were in place regarding your use of this website.

These Terms shall be governed by the law of England and Wales. Any dispute, controversy or claim arising out of these Terms shall be determined under the exclusive jurisdiction of the Courts of England and Wales.
Created with